Faster, Better, Easier Collections
Axela is a unique hybrid of a technology company and a HOA Collection Agency. We focus exclusively on the community association industry.
The goal is simple: Recover the association’s money as quickly as possible at no cost to the good paying owners. When it comes to an HOA collection agency… good enough is not nearly enough.
Leading the Way in Collections Technologies
Our focus is on community association capital recovery. We use the latest in skip tracing technology, and credit reporting. But we don't stop there. Our team of developers is constantly working to build new and improved technologies to ease and speed up the collections process.
Integrates with your Accounting Platform
In order for Condo and HOA collections to be successful, action must be taken quickly, and information must be accurate. We integrate with various accounting software so that we can gather the data required to begin a collections file.
A robust application that seamlessly integrates with your accounting system
Creating an account takes just a few minutes and is the easiest way to solicit a funding proposal. Simply upload your accounting records or, if you use software from one of our integration partners, input your access key and we will fetch the data automatically.
One of our funding specialists will contact you within 24 hours of creating your account to review your file in detail.
We are ready to get to work collecting your accounts right away. If you’ve submitted a funding proposal, approval usually takes 2-3 business days, and funding immediately upon approval.
The Axela Suite of Products
Easy Collect™
Easy Collect™
Your collection process begins immediately. It starts with an initial demand letter, outbound calls from our domestic call center, credit bureau reporting, and liens filed when necessary. You can track and manage the entire process in the Axela Portal.
Homeowners Assessment Assurance Program (HAAP)
Homeowners Assessment Assurance Program (HAAP)
Collections & Delinquency Funding: Apply for Homeowners Assessment Assurance to provides delinquency funding for qualified units. Eliminate cash-flow issues and get your money up-front at no cost and no risk to your association.
Credit Bureau Reporting
Credit Bureau Reporting
Reward good payers and establish consequences for delinquent owners. Now your association can report to credit bureaus who pays on time and who doesn't, just like credit card companies and other consumer creditors do.
Post Foreclosure Recovery
Post Foreclosure Recovery
Have you written off bad debt due to bank foreclosure, tax deed sale, or restrictive governing docs? Most of this debt can be pursued and recovered. Axela's post foreclosure recovery program works on 100% contingency. No cost, no risk. Just collect your checks!
Easy Collect™
Easy Collect™
Your collection process begins immediately. It starts with an initial demand letter, outbound calls from our domestic call center, credit bureau reporting, and liens filed when necessary. You can track and manage the entire process in the Axela Portal.
Homeowners Assessment Assurance Program (HAAP)
Homeowners Assessment Assurance Program (HAAP)
Collections & Delinquency Funding: Apply for Homeowners Assessment Assurance to provides delinquency funding for qualified units. Eliminate cash-flow issues and get your money up-front at no cost and no risk to your association.
Credit Bureau Reporting
Credit Bureau Reporting
Reward good payers and establish consequences for delinquent owners. Now your association can report to credit bureaus who pays on time and who doesn't, just like credit card companies and other consumer creditors do.
Post Foreclosure Recovery
Post Foreclosure Recovery
Have you written off bad debt due to bank foreclosure, tax deed sale, or restrictive governing docs? Most of this debt can be pursued and recovered. Axela's post foreclosure recovery program works on 100% contingency. No cost, no risk. Just collect your checks!
How It Works
Our Promise to You: We Deliver Transparency, Simplicity and Fairness
Successful Collection Events for Condominiums and HOAs are our Key Performance Indicator.
Underwriting
We thoroughly research the account. All vital information such as unit ledgers and governing documents are shared seamlessly for all parties to review
Collection
We engage the owner through a respectful and ethical process to encourage payment. Our trained representatives will reach out via multiple communication channels.
Escalation
In the rare case that all efforts to come to a resolution fail, we'll take the next steps. We'll start with a report to credit bureaus or have an attorney file for a lien, if necessary.
Resolution
A check is in your hands every month, and successfully collected unit ledgers are released back to association. The full history is available for your review in our online portal.
Our Partners
We are proud to integrate our collections technology suite with these trusted providers:
