Focused on Recovery, Not Punishment
Community Associations are often burdened by owners not paying their maintenance fees on time, and we believe this is simply unfair. The consequences are higher maintenance fees, reduction of services, and a waste of management time and resources.
Easy Collect is Axela’s flagship collections platform designed to be easy, automated, efficient, at no cost and no risk to your community association. Our job is to discover the delinquency quickly and resolve it at a minimum cost to the delinquent owner and no cost or risk to the association and the good paying owners.
With Easy Collect™, we take a proactive approach to collections. We start by identifying delinquencies right away through our financial package integrations. Immediately, we jump to action, starting with a demand letter, and escalating to outbound calls followed by legal action, if necessary. We'll follow your association's governing documents, uniform collection policy, state and federal laws to insure a proper process that treats delinquent owners as people, not paychecks.
Our proprietary technology allows us to understand the position of each delinquent unit.
All fees are paid by the delinquent owner and NOT the community association.
All fees are deferred until money is collected. We take on all the risk so you don't have to.
We make every effort to work with delinquent owners, and we won't bury them in outrageous fees.
We provide your manager and Board of Directors with easy to understand monthly reports. You'll have access to your customer portal 24/7 so you can instantly check the status of any account.
Our average recovery time is 67 days. Compare that to a lien judgement where you then have to rent out the unit and collect rental fees!
Underwriting of each ledger
Public Records Review
Send FDCPA Demand Letter
30-Day Waiting Period
Outbound Collection Calls
Full Payment or Payment Plan
Send Pre-Lien Notification
30-45 Day Waiting Period
Axela works to recover all collection fees from the delinquent unit owner, subsequent purchaser or foreclosing bank on behalf of the association.
If your goal is to litigate and foreclose, then an attorney is the right choice. But keep in mind that punishing delinquent owners does nothing to recover lost funds!
Compare Axela To Other Collection Agencies
Easy Collect is not only merit-based, our fees are based on your governing documents. Our collection fees to the delinquent owner are the equivalent to the late fees and late interest your association can charge as per your governing documents. Other collection agencies often add burdensome “junk fees” to their collection cases or take a percentage of the amounts collected.
Updated on 2019-11-26T02:55:42-05:00, by .