AXELA becomes the authorized assignee of the collections account, and recovers your funds directly from the owner. We respectfully engage the unit owner making outbound calls, payment demands via mail, cause liens to be placed, and reporting to credit bureaus.
Compatibility with Community Software
Axela is compatible with many popular community software platforms like TOPS software. Let us demonstrate how this type integration can eliminate the headaches delinquencies give your board of directors and community association managers.
With our Homeowner Assessment Assurance Program (HAAP) units are funded immediately. Then the collections process begin. The HAAP Program may provide funding that assures your association can function properly, eliminating any cash-flow issues.
Axela is completely merit based. There are no out of pocket expenses or hidden fees. From the time of unit submission to when a unit is released, your Community Association will NEVER receive a bill for our services.
Axela works with complete transparency, engages the delinquent members in a helpful and respectful manner, and should be considered the standard of operational excellence in the community association and collections field.Condo Association President
Thank you Axela team for the wonderful job you did on collecting several debts owed to our Association. Your work was swift and hassle free for us. No cost to us and those collected from have not voiced any complaints about your collection process. We are very happy with your service and will keep you on ``speed dial`` for use in the future.Condo Association Treasurer
Axela has taken this burden completely off of our shoulders, and more importantly, consistently gets the job done. We start seeing results right away from every community that Axela works with, and have grown accustomed to receiving regular payments as they collect from delinquent owners.Management Company Owner
Axela has successfully collected on more than half of the accounts assigned to them very quickly after management struggled to obtain timely responses from those same owners. Those accounts that remain open continue to be funded in full each month. For Condo Collections there is no other choice than Axela Technologies.Community Association Manager
In addition to helping us with collections, Axela had also taken on the role of advisor, psychologist and maybe even big brother! Their coaching has been invaluable, and I don’t know where we would be today without them.Board of Directors President
Reviewing the ledger, skip tracing, reading the governing documents. These are the processes needed before Condo Collections can begin.
Engaging the delinquent owner
Outbound calls, letters, and notifications.
Liens Placed on unit by attorney.
Payment(s) made. Unit ledger is released back to association. Successful collection events for condominiums and HOAs are our Key Performance Indicator.