Reduce Delinquencies

No Cost - No Risk

Delinquency Funding Available

Best Practices For Collections

Collections For HOAs/Condos

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Seamless Synchronization

Axela connects to your accounting software. We will eliminate the task of collections from your community manager’s work load.


Axela leverages technology to substantially reduce the delinquency rate in your community associations by increasing efficiency.

Industry Experts

We have Qualified and Certified Collection Professionals with years of experience. Applying collections “know how” to recover money faster.


Axela is fully compliant with Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA).

What are your options with Axela


Effective Best Practices Collections

With our Easy Collect™ program the collection process begins immediately. It starts with an initial demand letter, outbound calls, domestic call center, credit bureau reporting, and liens filed.

Foreclosing Lender Assessment Guarantee (FLAG)

Perfect Cash-Flow Solution

Axela’s Foreclosure Lender Assessment Guarantee program (FLAG) will fund all the maintenance fees (and special assessments) after a lender forecloses and takes title to a property. Often the banks do not pay maintenance fees until they sell the property. Axela will replicate a perfect cash-flow scenario for the Association.

Post Foreclosure Recovery

Recovery of Bad Debt Write Offs

Has your association written off bad debt due to a bank foreclosure? Most of this debt can be pursued and recovered. No Cost-No Risk…Total Contingency.


Collections & Delinquency Funding

Our Homeowner Assessment Assurance Program™ provides Delinquency Funding that assures your association can function, eliminating any cash-flow issues.

Credit Bureau Reporting

Rewarding good payers and establishing consequences for delinquent owners

Just as credit card companies and other consumer creditors will report delinquent and on time payments to credit bureaus, so too can a community association now. This is a brand-new process that will cause condo and HOA members to reevaluate the importance of their obligations to their community association.

Technology-Based Collection Solutions For Your Condo or HOA

Benefit all stakeholders including Community Associations, Property Managers, Boards of Directors, and all members of your Condo or HOA.

Seamless Collections

AXELA becomes the authorized assignee of the collections account, and recovers your funds directly from the owner. We respectfully engage the unit owner making outbound calls, payment demands via mail, cause liens to be placed, and reporting to credit bureaus.

Compatibility with Community Software

Axela is compatible with many popular community software platforms like TOPS software. Let us demonstrate how this type integration can eliminate the headaches delinquencies give your board of directors and community association managers.

Automatic Funding

With our Homeowner Assessment Assurance Program (HAAP) units are funded immediately. Then the collections process begin. The HAAP Program may provide funding that assures your association can function properly, eliminating any cash-flow issues.

Complete Transparency

Axela is completely merit based. There are no out of pocket expenses or hidden fees. From the time of unit submission to when a unit is released, your Community Association will NEVER receive a bill for our services.

Industry Statistics

According to the Community Association Institute, nationwide over 5% of unit owners are delinquent in their payments to their Condos or HOAs.
Somebody has to pay for this shortfall

0 Billion

In maintenance fees are assessed by community associations every year.

0 Million

Go uncollected every year due to process inefficiencies.


Atlantic Pacific Management


Axela works with complete transparency, engages the delinquent members in a helpful and respectful manner, and should be considered the standard of operational excellence in the community association and collections field.
Mary Condo Association President
Thank you Axela team for the wonderful job you did on collecting several debts owed to our Association. Your work was swift and hassle free for us. No cost to us and those collected from have not voiced any complaints about your collection process. We are very happy with your service and will keep you on ``speed dial`` for use in the future.
Laura Condo Association Treasurer
Axela has taken this burden completely off of our shoulders, and more importantly, consistently gets the job done. We start seeing results right away from every community that Axela works with, and have grown accustomed to receiving regular payments as they collect from delinquent owners.
Fabio Management Company Owner
Axela has successfully collected on more than half of the accounts assigned to them very quickly after management struggled to obtain timely responses from those same owners. Those accounts that remain open continue to be funded in full each month. For Condo Collections there is no other choice than Axela Technologies.
Taylor Community Association Manager
In addition to helping us with collections, Axela had also taken on the role of advisor, psychologist and maybe even big brother! Their coaching has been invaluable, and I don’t know where we would be today without them.
Lucy Board of Directors President

Our Process in 4 easy steps

Simplicity and transparency is one of our most important goals.
  • 1


    Reviewing the ledger, skip tracing, reading the governing documents. These are the processes needed before Condo Collections can begin.

  • 2


    Engaging the delinquent owner
    Outbound calls, letters, and notifications.

  • 3


    Liens Placed on unit by attorney.

  • 4


    Payment(s) made. Unit ledger is released back to association. Successful collection events for condominiums and HOAs are our Key Performance Indicator.