About Axela Technologies

Axela was founded by seasoned board members who asked themselves the same question: why is collections so expensive and ineffective? The answer lied in the process, so we set out to develop the technology that would make it simpler and more cost-effective.

It starts by integrating with the leading accounting software providers. We monitor our clients’ Accounts Receivable and notify them when an owner should be escalated to third-party collections, eliminating the need to constantly be checking owner balances and manually exchanging information.

Engagement is the key to successful collections. Our collections process emphasizes respectful engagement with property owners using a combination of notifications, phone calls, and various online tools. Collection calls can be uncomfortable and are often avoided, so we provide owners with an online portal where they can access their account and work to resolve the delinquency. They can also opt-in to receive email and text notifications with regards to their accounts.

We believe that our clients should be able to check on the status of their collection files in real-time, so we developed a client portal that provides the insight and transparency they need. They can download various reports, submit new files, and communicate directly with our collections team. If a file is escalated to legal action, attorney’s continue working on our platform, ensuring that our clients stay informed through the entire recovery process.

When it comes to recovering money for our clients, good enough is not enough. Contact Us to learn how we can improve your collections and recovery process.

Technology

We have the technology & know how to significantly reduce your delinquency rate. At no cost & no risk

Industry Experts

Top Qualify Professionals with years of experience in the HOA collections field. Utilizing our special skill sets on each collection case.

Seamless Synchronization

In many cases we can be connected to your accounting software. Working consistently in the background to collect debts and fund your past due accounts.

Compliance

Licensed, insured, and fully compliant with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and Telephone Consumer Protection Act (TCPA).

Transparency

Your board can track an account every step of the way to see every interaction and the status of the account in real time.

Ethical Collections

Our goal is to help you recover funds, not to alienate your community members. We treat nonpaying members with respect, and work with them to find an equitable solution.